Shipping Policy

Last Updated: 06-20-2026

Thank you for shopping at Gulora Store. We are committed to delivering your orders safely and on time across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation and shipping update via email, SMS, or WhatsApp.

Delivery Time

Estimated delivery times:

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are displayed at checkout.

  • We may offer free shipping promotions on selected products or orders above a certain amount.

  • Any applicable shipping fees will be clearly shown before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most areas in Pakistan.

Please ensure that someone is available to receive the package and make payment at the time of delivery.

Order Tracking

Once your order is shipped, tracking information will be provided where available.

You may contact our customer support team for updates regarding your shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for re-shipment.

Delayed or Lost Shipments

While we work with reliable courier partners, delivery delays may occasionally occur.

If your order has not arrived within the expected timeframe, please contact us and we will assist in tracking your shipment.

Damaged Packages

If your package arrives visibly damaged, please:

  • Take photos of the package and product.

  • Contact us within 48 hours of delivery.

  • Include your order number and photos for verification.

Contact Us

If you have any questions about shipping, please contact us:

Email: [gulorashop1@gmail.com]

Phone/WhatsApp: [03413401204]

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (Pakistan Standard Time)